Terms &
Conditions

1. Introduction

These Terms and Conditions ("Terms") govern the relationship between RIEK&DOL ("Designer", "we", "us"), and any individual or business ("Client", "you") that engages our graphic design services.

By submitting an inquiry, approving a proposal, or making a payment, you agree to these Terms in their entirety. Please read them carefully before engaging our services.

Contact: riekndol@gmail.com

2. Scope of Services

RIEK&DOL provides freelance graphic design services, including but not limited to: logo design, visual identity and brand identity systems, print and digital graphic design, typography and layout design, and related creative consultancy.

The specific scope of work for each project will be agreed upon in writing before work commences, either through a project proposal, brief, or written confirmation via email.

3. Project Process

A typical project follows these stages:

1. Inquiry: The Client submits a project inquiry via the website or email.
2. Proposal: We review the requirements and provide a written proposal including scope, timeline and pricing.
3. Agreement: The Client accepts the proposal and pays any required deposit.
4. Discovery: We gather information, references and requirements from the Client.
5. Design & revisions: We present design concepts and refine them based on Client feedback within the agreed revision scope.
6. Approval: The Client provides final approval in writing.
7. Delivery: Final files are delivered upon receipt of full payment.

4. Client Responsibilities

To ensure the project can be completed successfully and on time, the Client agrees to:

• Provide accurate, complete and timely information, materials and feedback as requested.
• Designate a single point of contact for the project where possible.
• Respond to requests for feedback or approval within a reasonable time (generally 5 business days, unless otherwise agreed).
• Ensure that any materials, images, text or other content provided for use in the project do not infringe the intellectual property or other rights of any third party.

Delays caused by the Client's failure to provide timely feedback or materials may result in revised timelines and, where significant, additional charges.

5. Revisions

Each project includes a specified number of revision rounds as agreed in the project proposal. A revision round means one consolidated set of changes submitted by the Client in a single communication.

Revisions beyond the agreed scope, or changes that significantly alter the original direction or brief, will be treated as additional work and quoted separately.

Revisions requested after final approval has been given may be subject to a new project agreement and additional fees.

6. Pricing and Payment

Pricing is agreed on a per-project basis and confirmed in writing before work begins. All prices are stated in Euros (EUR) unless otherwise agreed.

• Deposit: A deposit (typically 50% of the total project fee) is required before work commences, unless otherwise agreed in writing.
• Final payment: The remaining balance is due upon completion of the project and before final files are delivered.
• Payment terms: Invoices are payable within 14 days of the invoice date, unless otherwise agreed.
• Late payments: We reserve the right to charge statutory interest on overdue amounts in accordance with applicable Latvian law.

We reserve the right to suspend or withhold delivery of work if payment is overdue.

7. Delivery

Timelines are agreed at the start of each project. We will make reasonable efforts to meet agreed deadlines. However, timelines may be affected by late feedback, scope changes, or other circumstances outside our control.

Final files will be delivered in formats agreed upon during the project (commonly PDF, PNG, SVG, AI or other industry-standard formats). Delivery is made electronically via file transfer, unless otherwise agreed.

8. Intellectual Property and Copyright

9. Portfolio Usage Rights

RIEK&DOL reserves the right to display completed work in our portfolio, on this website, and on professional social media platforms (such as Behance, Dribbble and Instagram) for promotional purposes, unless the Client requests in writing before project commencement that the work remain confidential.

We will not share work publicly until you have launched the project, product or brand publicly, unless you give prior written permission to do so.

10. Cancellation and Termination

11. Liability

RIEK&DOL provides design services and creative expertise. We do not provide legal advice. It is the Client's responsibility to ensure that the final designs do not infringe the intellectual property rights of any third party (e.g. existing trademarks).

To the maximum extent permitted by applicable law, our liability for any claim arising from the provision of services is limited to the total fees paid by the Client for the specific project giving rise to the claim.

We are not liable for indirect, incidental or consequential losses, including lost profits, loss of business or loss of reputation.

12. Confidentiality

We treat all Client information, project briefs and business details as confidential and will not disclose them to third parties without your consent, except where required by law or as necessary to deliver the project (e.g. sharing a brief with a collaborator).

13. Dispute Resolution

In the event of a dispute, both parties agree to first attempt to resolve it through direct communication in good faith.

If a dispute cannot be resolved amicably within 30 days, it shall be submitted to the competent courts of the Republic of Latvia.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Latvia and applicable European Union law.

15. Changes to These Terms

We may update these Terms from time to time. The updated version will be published on this website with a revised "Last updated" date. Any projects commenced after the updated date will be subject to the new Terms.

16. Contact

For any questions regarding these Terms, please contact: